In today's insanely quickly evolving marketing, tech, and consumer landscape, mastering a toolkit for change management is a key leadership skill. From pivoting a business plan to deploying radical new technologies, leaders must anticipate how narratives evolve and how key stakeholders, inside and outside an organization, will respond to shifts in strategy or tactics. This interactive session equips retailer and brand leaders with tactical tools to help them lead through change with confidence. Attendees will learn: • What people skills are most vital in dealing with specific scenarios of managing change • What technologies help most with change management • Defining accountability and ensuring that leaders drive lasting organizational change