Insights: New Research on Shopper Needs and Expectations
Retail Excellence Stage

Insights: New Research on Shopper Needs and Expectations

الثلاثاء, 29 سبتمبر 2026
17:05 - 17:45 | America/Chicago

All Pass Types

الإنجليزية
عن
People today face multiple pressures that are reshaping their shopping and product needs and expectations. Constraints on time and money are the most obvious, but hardly the only challenges that smart retailers need to meet. Three experts will present new, original research on the consumer: demographic, psychographic, and behavioral traits you need to keep in mind to maintain relevance. You’ll learn: • How the needs and priorities of affluent shoppers are changing • Features and qualities that fashion and apparel shoppers are looking for • What forces and factors are most influencing purchase decisions today

مكبرات الصوت

Patricia Camden

Managing Director, EY Studio+ Customer Experience and Loyalty LeaderEY

Jamie Cornelius

Executive Creative DirectorChangeUp