The B2B Exchange: Talking Shop at Shoptalk: B2B Case Study: Going AI-First at Zoro.com
The Discovery Stage 2

The B2B Exchange: Talking Shop at Shoptalk: B2B Case Study: Going AI-First at Zoro.com

Tuesday, Sep 29, 2026
3:05 PM - 3:25 PM | America/Chicago

All Pass Types

English
About

Hear how Zoro is approaching an AI-first strategy across commerce, operations, and customer experience. This case study will explore lessons learned, practical applications, and where AI is creating measurable impact in B2B today from one of the most advanced pure-play B2B sellers online today. 

Speakers

Andrew Goodfellow

Chief Technology OfficerZoro.com

Andy Hoar

Co-FounderMaster B2B